Higher Human / Terms

Terms of Use

Last updated: 15 October 2026 · Hugo Matos trading as Higher Human · Ireland

These Terms govern your use of the Higher Human iOS app and higherhuman.app. By creating an account, tapping continue where the app asks you to accept these Terms, or otherwise using Higher Human, you agree to them. If you do not agree, do not use Higher Human.

1. Who provides the service

Higher Human is provided by Hugo Matos, an individual in Ireland, trading as Higher Human (“we”, “us”, “Higher Human”). Contact: support@higherhuman.app (email). Business address: Hugo Matos trading as Higher Human, Unit 1A Heatherview Business Park, Athlone Road SSC8121, Longford, N39 KD82, Ireland.

2. Relationship to Apple’s license terms

If you download Higher Human from the App Store, Apple’s Licensed Application End User License Agreement (the “Standard EULA”) applies as described by Apple. These Terms are additional terms between you and us. They do not make Apple responsible for the content of Higher Human. Mandatory consumer law prevails over either document where they conflict with rights you cannot waive.

3. Eligibility (18+ only)

You must be at least 18 years old and legally able to enter a binding contract to create an account or use Higher Human. By using the app you represent and warrant that you meet these requirements. If you are under 18, you must not use the app. We may suspend or delete accounts we reasonably believe belong to minors.

4. License

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use Higher Human on Apple-branded devices you own or control, as allowed by the App Store rules and these Terms. You may not copy, modify, reverse engineer (except where mandatory law allows), rent, sublicense, or misuse the app or our systems, or use the app to build a competing service using our non-public materials.

5. Accounts and accurate information

An account is required. You can create an account with Apple or Google, or sign in to an existing email-and-password account. You are responsible for activity under your account and for keeping access to your sign-in method secure. You agree to provide information that is accurate to the best of your knowledge (including age and any safety flags you choose to declare) and to update it if it becomes wrong in a way that matters to safe use. Do not impersonate others or create accounts for the purpose of abuse.

6. Health and safety: not medical advice

Higher Human provides timers, logging, orientation, gamification, community features, and estimates derived from data you enter or allow. It does not provide medical or dietetic diagnosis, treatment, monitoring, prescription, clearance, emergency response, or personalised clinical advice.

You must not rely on Higher Human as medical advice. In particular, you agree that you will not treat any of the following as a clinical recommendation personalised to you:

• Companion or coach-style messages, including firm or intense tones
• Fasting “stages,” rings, altitude, camps, summits, or similar metaphors
• Targets, calorie or water estimates, pace, ETA, or goal-weight tooling
• Patterns, Signals, insights, Field Notes prompts, or science-style educational notes
• Badges, streaks, XP, challenges, or other engagement mechanics
• Tribe posts, comments, challenges, or any other user-generated content
• Marketing copy, screenshots, or website articles

Educational or research-style notes, if shown, are general information only. They are not a complete statement of the science, may omit contraindications, and may be wrong for your body. Do not use Higher Human to diagnose a condition, change or stop medication, or delay professional care.

7. Fasting and OMAD risks (read carefully)

Intermittent fasting and one-meal-a-day (OMAD) patterns are voluntary lifestyle choices. They are not appropriate for everyone. Possible risks include, without limitation: dizziness, light-headedness, fainting, fatigue, irritability, headache, dehydration, electrolyte imbalance, nutrient deficiency, gallbladder issues, sleep disruption, worsening of anxiety or mood, relapse or worsening of disordered eating, interference with medication (including glucose-lowering medication), hypoglycaemia, and other adverse effects, including serious harm in susceptible people.

Do not use Higher Human to guide fasting if you are under 18, or if a clinician has advised you not to fast, or if you have a condition for which fasting is unsafe, unless and until a suitably qualified clinician has cleared you. You should obtain clinical advice before starting or materially changing a fast if, among other situations, you are pregnant or breastfeeding; have diabetes or take medication that affects blood sugar; have a history of disordered eating or an eating disorder; have a significant medical condition; take medications that require food; or have any doubt about safety.

Stop fasting and seek medical care if you feel unsafe or unwell. Higher Human is not an emergency service and does not continuously monitor your health. In an emergency in Ireland, call 112 or 999. Elsewhere, call your local emergency number.

Onboarding questions, contraindication flags, BMI floors, protocol caps, and similar guardrails are product safety rails, not medical clearance and not a promise that fasting is safe for you.

8. Your acknowledgments (binding)

By using Higher Human, you acknowledge and agree that:

1. You have read Sections 6 and 7 (and the callout at the top of these Terms).
2. You understand Higher Human is a wellness tracking tool, not medical care.
3. You will use your own judgment and, where appropriate, independent clinical advice before fasting or changing diet.
4. You will not rely on companion messages, stages, insights, estimates, or Tribe content as a substitute for a clinician.
5. Any decision to start, continue, intensify, or stop fasting is yours alone.
6. Results vary. We do not promise weight loss, metabolic change, disease prevention, or any health outcome.
7. If you ignore clinical advice or the warnings in these Terms, you do so against our recommendation.

These acknowledgments are intended to make the risks clear and to define the intended use of the product. They do not waive any liability that Irish or EU law does not allow you to waive, including liability for death or personal injury caused by our negligence where such limitation is prohibited.

9. Assumption of risk for your voluntary fasting choices

To the fullest extent permitted by applicable law, you voluntarily assume the risks arising from your own decision to fast, to follow OMAD or another eating pattern, to ignore clinical advice, or to rely on general app content as if it were personal medical advice, despite the warnings in these Terms.

This assumption of risk applies to risks inherent in voluntary fasting and lifestyle choices that you undertake. It does not ask you to assume the risk of our fraud, or of death or personal injury caused by our negligence where the law forbids that assumption, or of any other liability that cannot lawfully be limited.

10. No outcome promise; accuracy limits

We do not promise weight loss, health improvement, metabolic outcomes, ketosis timing, or any specific result. Streaks, XP, badges, altitude metaphors, and “pace to summit” are engagement and tracking tools, not guarantees and not clinical milestones.

Outputs depend on information you provide, device permissions, third-party data (including HealthKit if you enable it), rounding, and assumptions. Estimates are not laboratory measurements, medical findings, or guarantees. You should verify important numbers independently where they matter to you. Nothing in this section reduces obligations imposed by consumer law regarding conformity of the digital service itself.

11. Subscriptions and in-app purchases

• Premium is offered through Monthly and Annual auto-renewing subscriptions through Apple’s App Store. Founding / lifetime purchases are no longer offered to new buyers; existing purchases remain restorable.
• Annual offers a seven-day free trial to eligible customers. Monthly has no free trial. Apple confirms eligibility and displays the price, billing period, any trial, and renewal terms before purchase, and processes payment through your Apple ID.
• Subscriptions renew automatically unless you cancel in your Apple ID subscription settings at least 24 hours before the end of the current period (or as Apple’s rules then require).
• Manage or cancel in iOS Settings → Apple ID → Subscriptions. Deleting your Higher Human account does not cancel an Apple subscription.
• A one-time Founding purchase charges once and does not renew. It unlocks the Premium tier in this Higher Human iOS app while that tier and this service remain available to you, subject to remedies required by law. It is not a promise that the app or business will exist forever, and it does not include a separate successor product unless we say so expressly.
• Restore Purchases is available in the app for purchases tied to your Apple ID.
• Apple handles App Store billing and most refund requests. This does not reduce any mandatory remedy available under Irish or EU consumer law.

Cancellation rights

Where Irish or EU distance-contract cancellation rules apply, you normally have 14 days after the contract is concluded to cancel without giving a reason. For digital content supplied immediately, that right may be lost only after the legally required request, consent, acknowledgment, and confirmation. Nothing in these Terms is itself that request or acknowledgment. For Apple billing or cancellation, usereportaproblem.apple.com or Apple Support. You may also contact us.

12. Tribe and user content

Tribe is a community of adult users. Content posted by other users is theirs, not ours. We do not clinically verify, endorse, or adopt Tribe content as our advice. You agree not to follow Tribe content as medical instruction.

You keep ownership of content you post. You grant us a worldwide, non-exclusive, royalty-free license to host, display, moderate, reproduce, and distribute that content solely in connection with operating and securing Higher Human (including backups and moderation).

You agree not to post or share:

• Medical advice presented as professional care, or content that encourages extreme, unsafe, or disordered eating practices
• Illegal content, harassment, hate, threats, sexual content involving minors, or spam
• Others’ private information without permission
• Content that infringes intellectual property
• Content intended to harm, exploit, or deceive others about health practices

We may remove content, restrict features, or suspend accounts. Reporting and blocking tools are available in the app. There is no tolerance for objectionable content or abusive users. We review reports promptly, remove content that breaks these Terms, and suspend or remove the accounts of users who post it. Automated checks on your device may block obvious prohibited text before it is posted. Reports may be reviewed in a moderation queue.

Illegal content and moderation under the EU Digital Services Act

• Contact: recipients and authorities may contact support@higherhuman.app in English.
• Notice and action: use the in-app Report control next to the content, or email us with the exact content or account, its location or screenshot, why you believe it is illegal, your contact details, and a good-faith statement that the notice is accurate. We will acknowledge sufficiently detailed notices and assess them in a timely, objective, and proportionate way.
• Reasons: where required, a user whose content or account is restricted will receive the facts and rule or legal basis for the decision, whether automation was used, and available redress.
• Challenge: you may challenge a moderation decision by emailing us within six months. You may also contact Ireland’s Digital Services Coordinator, Coimisiún na Meán, use an available certified out-of-court body, or go to court.
• We may inform law enforcement where we become aware of information giving rise to a suspicion of a serious criminal offence involving a threat to life or safety, as required by law.

13. Acceptable use

Do not attack, scrape abusively, probe, or disrupt our systems or other users. Do not use Higher Human to harm anyone, to promote unsafe fasting to minors, or to evade safety features. We may suspend or terminate access for violations of these Terms or for safety and integrity reasons.

14. Third-party services

The app depends on third parties (including Apple, Google Sign-In, Supabase, and Giphy). Their availability, accuracy, and policies are outside our full control. Your use of those services may be subject to their terms. We are not responsible for third-party outages or for third-party content (including Giphy results) except where the law makes us responsible.

15. Intellectual property

The Higher Human name, design, software, and non-user content belong to us or our licensors. These Terms do not transfer ownership to you. Feedback you send may be used by us to improve the product without obligation to you.

16. Privacy

Our Privacy Policy explains how we process personal data. Processing health-adjacent data for backup or product features is not medical treatment and does not create a clinical relationship.

17. Service standard and statutory rights

We will supply Higher Human with the conformity, reasonable care and skill, updates, and remedies required by applicable consumer law. We do not guarantee weight loss, health improvement, or any other personal outcome. We also cannot promise that every optional feature will always be uninterrupted or free from minor errors.

Nothing in these Terms excludes or restricts a statutory right or remedy that cannot be excluded or restricted.

18. Limitation of liability (maximum permitted)

Non-excludable liability. Nothing in these Terms excludes or limits our liability for: death or personal injury arising from our negligence where such limitation is prohibited; fraud or fraudulent misrepresentation; your non-waivable statutory consumer remedies; or any other liability that cannot lawfully be excluded or limited in Ireland or your country of residence.

Your voluntary health choices. Subject to the non-excludable liability above, we are not liable for loss or harm arising from: (a) your decision to fast or not fast; (b) your decision to ignore clinical advice or the warnings in Sections 6 to 9; (c) your reliance on companion messages, stages, insights, estimates, or Tribe content as medical advice despite those warnings; or (d) inaccurate information you entered.

Foreseeability. Subject to the non-excludable liability above, we are not responsible for loss that was not reasonably foreseeable when the contract was made, or for business loss arising from use outside a consumer purpose.

Cap on other claims. Subject to the non-excludable liability above, and to the extent a monetary cap is lawful for the claim type, our total aggregate liability for all other claims relating to Higher Human in any twelve-month period is limited to the greater of (A) the amounts you paid us for Higher Human in that period, or (B) fifty euro (€50). If a court finds this cap unenforceable for a particular claim, the remaining limitations still apply to the fullest extent permitted.

19. Your responsibility for your content and misuse

You are responsible for content you post and for complying with applicable law. If your intentional or negligent unlawful conduct (including posting illegal or harmful Tribe content) causes us direct loss, we may pursue remedies available under applicable law. These Terms do not create a general consumer indemnity that forces you to pay our legal fees merely for using the app as a consumer.

20. Availability and events outside reasonable control

We may perform maintenance and cannot guarantee uninterrupted availability. Neither party is responsible for delay caused by an event genuinely outside that party’s reasonable control, provided that reasonable steps are taken to reduce the effect and notice is given where practicable. This does not remove a statutory cancellation, refund, conformity, or non-excludable safety right.

21. Suspension, termination, and discontinuation

You may stop using the app and delete your account at any time in Settings → Account → Delete account, or email support@higherhuman.app. We may suspend or terminate access for a material breach, unlawful content, fraud, or a genuine security or safety risk. Except where immediate action is reasonably necessary or legally required, we will give the reason and a reasonable opportunity to correct the breach where practicable. Any action will be proportionate.

If we permanently discontinue the service for a legitimate legal, technical, or business reason, we will give reasonable advance notice where practicable. Cancellation, reimbursement, and other statutory rights remain available. Sections that by nature should survive (including health warnings, acknowledgments, assumption of risk, intellectual property, liability, and governing law) survive termination.

22. Changes to these Terms and the service

We may change these Terms for a valid reason, including a change in law, security or abuse prevention, clarification, or a new or changed feature. Changes will not apply retrospectively. We will give reasonable advance notice of a material change by email or in-app notice on a durable medium where practicable. If a change materially disadvantages you regarding an ongoing paid service, you may cancel that paid service before the change takes effect, subject to Apple’s billing rules and mandatory law. We will request affirmative acceptance where required by law.

23. Complaints before formal disputes

If you have a concern, email support@higherhuman.app with enough detail for us to investigate. We will try to resolve consumer complaints in good faith. This does not require you to wait before exercising any right to go to court or to a competent authority, and it does not shorten any statutory time limit.

24. Applicable law and courts

These Terms do not deprive you of mandatory protections under the law of the country where you habitually live. A consumer may bring proceedings in any court available under applicable consumer-jurisdiction rules, and we may bring proceedings against a consumer only where those rules permit. Subject to those protections, Irish law applies and Irish courts have non-exclusive jurisdiction.

25. Notices, transfer, severability, and entire agreement

Material notices from us will be sent to the account email or provided in-app on a durable medium where practicable. Keep your contact information current. We may transfer these Terms as part of a genuine transfer of the business or service only where the transfer does not reduce your rights. We will notify you if a transfer materially affects you. A claim may be brought within the period permitted by applicable law. These Terms do not shorten a statutory limitation period.

If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed. The remaining provisions continue in full force. If a liability limitation is held unenforceable as to a particular claim, it remains enforceable to the maximum extent permitted for other claims.

These Terms, the Privacy Policy, and applicable Apple terms form the entire agreement between you and us about Higher Human, and supersede prior conflicting statements about the same subject, except that nothing excludes liability for fraudulent misrepresentation. Failure to enforce a provision is not a waiver.

26. Contact

support@higherhuman.app · Hugo Matos trading as Higher Human, Ireland
Privacy Policy · Support